I’m Jess Fairclough and I’m a Social Media Manager based in Cardiff, South Wales.
I set up Seren Social Media in 2021 having re-trained and completed a diploma in social media marketing, and a course in Facebook Ads.
Seren means 'star' in Welsh, and our aim here at Seren is to help make your socials shine!
I LOVE working with businesses on their social media and have experience in all sorts of industries - including charity, fashion, B2B, publishing and hospitality. Check out the brands I’ve worked with on my clients page!
Before starting my social media journey and setting up Seren, I worked in Head Office Retail Merchandising in London, Prague and Cardiff. The long hours of retail were no longer suited to my lifestyle and growing family so I took the big step to re-train. My career experience to date has been instrumental in making me a well-rounded social media manager - I have a solid knowledge of how product brands operate, I have a good eye for detail and have lots of experience in reporting and analysis.
We wear a lot of hats, us SMMs ;)
Get in touch to discuss your social media marketing requirements - I'd love to help!
Contact Me →"From the moment Jess came on board, I knew I had made the right choice. Her passion for social media marketing is contagious, and her ability to create engaging content is unparalleled. She has a real attention to detail and is super creative. Her strategic planning has transformed our online presence. Jess has really taken time to understand our business so her work is consistent and aligned fully with our values."