I’m Jess Fairclough and I’m a Social Media Manager based in Cardiff, South Wales.
I set up Seren Social Media in 2021 having re-trained and completed a diploma in social media marketing.
Seren means 'star' in Welsh, and our aim here at Seren is to help make your socials shine!
I have loved working with businesses on their social media in all sorts of industries - including charity, fashion, B2B, publishing and hospitality. Check out the brands I’ve worked with on my clients page!
Before starting my social media journey and setting up Seren, I worked in Head Office Retail Merchandising in London, Prague and Cardiff. The long hours of retail were no longer suited to my lifestyle and growing family so I re-trained. My career experience to date has been instrumental in making me a well-rounded social media manager - I have a solid knowledge of how product brands operate, I have a good eye for detail and have lots of experience in reporting and analysis.
Get in touch to discuss your social media marketing requirements - I'd love to help!
Read More →"We used Seren to promote our annual conference and could not have been happier. Jess’s input was invaluable. Not only insightful but all of the Instagram management was left in her hands and it brilliantly complemented everything the meeting stands for. We had so many delegates comment how great our social media presence had been before the meeting and we will definitely be using them again as we grow the business going forward."
I love helping businesses with their social media, and providing solutions for their painpoints.
Social media can be time-consuming, challenging and an ever-changing landscape - which is why I do all the hard work for you!
Here are just some of the services I provide, but just ask if you don't see what you came here for...
"We've worked with Jess for over a year now and are very happy with the freelance social media service she provides us with. She is reliable, knowledgeable and understands the social media world well; and takes time to research those subject areas relevant to the us that she may not have been aware of before. Always ready to step up to the plate when needed, Jess pulls out all the stops to make sure we cover any urgent posts, going over and above wherever she can. She's good at planning ahead, creating suitable posts for approval on a wide range of topics and providing feedback and helpful analysis as requested. I'm just really glad someone recommended her to me!"